Job Vacancies

Sales & Service Administrator/Receptionist

Job Description

As a multi franchised dealer for Ducati, Scrambler, Honda, Kawasaki, Suzuki and Yamaha and due to increasing demand we're looking for a Sales & Service Administrator/Receptionist to join our successful team. Working in a team environment you will be responsible for providing a top quality service to our customers with duties including:

  • Communicating with the workshop technicians and customers to ascertain the level of work required and gain authorisation.
  • Booking customers motorcycles in for service, MOT and maintenance jobs.
  • Selling relevant products and services as well as making customer bookings.
  • Making the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
  • Answering Phone and forwarding calls to relevant  internal departments - communicating job status to customer.
  • Follow up with every customer in terms of work in progress and on completion of work.
  • Providing administrative support internally to our sales team.

Essential

The ability to work as part of a small dedicated team with the aim of delivering outstanding customer service is essential. Excellent phone manner and flexibility to apply yourself to a variety of roles daily is a must and if you’re able to demonstrate initiative and a positive attitude, while working to tight deadlines we’re looking for you.

The ideal applicant will be highly organised, conscientious, personable, able to plan and prioritise their work and possess excellent communication and interpersonal skills.  Previous Experience in the Motor Trade Preferred and love of Motorcycles a definite plus!

A competitive salary, fully reflecting the importance of this role within our business, will be awarded to the successful candidate - negotiable depending on experience and qualifications.

Please send your Covering letter and CV to workshop@gtmotorcycles.com FAO Steve Scully or alternatively, drop your application into Reception at 10-12 Elburton Road, Plymstock, Plymouth, PL9 8JQ.